Meet Our Team
Creating something that builds lasting value and changes the lives of our clients, requires forging a team that work hard together to overcome obstacles, keep up with the pressures of the changing market conditions, educate and communicate clearly with each other and our clients, and stay true to their morals throughout the process – the team we have at Donovan’s is just that.
With a reputation as one of the most recommended and most experienced real estate agents in his field, Shane Donovan is the natural choice to assist you in the sale of your home.
Throughout his 25-year real estate career, Shane has become the favourite agent from Mt Eliza to Frankston South, to Carrum Downs and Skye. Thanks to his expert knowledge of local property trends, his work ethic and his genuine passion for real estate.
Since entering the industry, Shane has always strived to ensure his clients are number one. He truly believes premium results don’t just happen, they are created by the people around you.
He also invests back into the local community by supporting schools, kindergartens, community events and families in need.
Shane grew up in the local area and he continues to live here as an adult with his young family. This has given him a profound insight into the community and the many features that make it an attractive place to live and raise a family.
Shane understands that every client is an individual with different needs and expectations. Importantly, rather than just striving to meet your expectations, he will aim to exceed them.
With over 25 years of experience in customer service, Tina sets the standard for excellence with her unwavering commitment to delivering exceptional service. Her precise attention to detail ensures every client receives a seamless and professional experience.
Tina’s passion for helping people has driven her career, including over 10 years of hands-on experience in real estate. She specialises in supporting sales, managing administrative tasks, and overseeing advertising and marketing efforts. Her expertise ensures that both the business and client campaigns run efficiently and effectively.
Dedicated, organised, and resourceful, Tina thrives on creating an environment where clients and team members can achieve their goals with confidence.
The Mornington Peninsula is a great place to live and work, which is why Meg chose to call it home. Helping people to find their ‘forever home’ in the area is a challenge that Meg welcomes. Her background as an Executive Assistant makes it easy to see why families call Meg for help buying and selling – she’s efficient and strives to go the extra mile.
Meg isn’t just passionate about helping families find their next home; she loves supporting community events too. When Meg isn’t in the office, you’ll often find her supporting her children from the sidelines at the local basketball stadium or football field.
With more than two decades in the property sector Ash Bassett, your dynamic real estate advisor, brings energy, honesty, and success to every transaction.
With a lifetime in the local area, and a genuine passion for property, Ash combines enthusiasm with integrity to deliver exceptional results.
Having been recognized by industry bodies, peers and clients alike on numerous occasions, Ash’s proven track record of success, and dedication to client satisfaction is unmatched. His honest and transparent approach ensures clients feel confident and informed throughout the process.
Known for his boundless energy and tireless work ethic, Ash goes above and beyond to exceed expectations. Whether buying, selling, or investing, Ash’s commitment to excellence makes him the ideal partner for all your real estate needs.
With a genuine interest in real estate, Jordan brings an energetic and dynamic approach to every transaction. His drive is unmatched, and he takes pride in being a trustworthy and consistent professional who clients can rely on throughout the buying and selling process.
Jordan is always looking for innovative ways to improve the experience for his clients, offering fresh ideas and a creative approach to selling. Jordan’s goal is to make the process as smooth and rewarding as possible, ensuring that every client feels confident and informed every step of the way.
Jordan is passionate about helping people make one of the most important decisions of their lives whether it’s buying their dream home or selling their greatest investment.
Maddy is our dedicated Sales Coordinator and the first point of contact for clients, providing exceptional customer service while ensuring smooth operations within the office. With excellent communication and organizational skills, Maddy assists clients with enquiries, schedule appointments, and manages incoming calls and emails efficiently. Maddy’s attention to detail and proactive attitude help to create a welcoming environment for both clients and colleagues, contributing to the overall success of our team.
Maddy is passionate about delivering a positive client experience and supporting the team in achieving their goals.
Showcasing extensive experience in customer service, Katie embarked on her journey in Real Estate 3 years ago in a sales administration role enabling her to encounter the ins and outs of the industry, affirming her passion to pursue a career in sales. With a strong work ethic and dedication to assisting her clients, Katie provides only the highest level of service to achieve a successful result.
Kindness, Honesty and Integrity are core values which resonate deeply with Katie and are at the forefront of her approach. Having been born and raised in Carrum Downs, Katie has an intimate knowledge of the local area and the many features that make it an attractive suburb to call home. Her genuine love and passion for the industry can be felt through her undeniably contagious energy, making your Real Estate journey with Katie not only stress-free and seamless, but most importantly enjoyable.
When thinking of selling or purchasing, allow Katie to guide you on a smooth journey towards an outstanding result.
What Customers Are Saying
We highly recommend them.
He is friendly, easy to chat with and extremely knowledgeable and up to date with the market. His whole team are very professional and kept communication with us at all times which we are very grateful for.
Even in a slower market, Shane and his team managed to sell our property fast and for a great price.
Thank you for making the experience stress free and I am sure if we sell in the future Shane will be the agent we call!
What Customers Are Saying
EXCELLENT Based on 243 reviews Posted on Emma Shone2025-10-08Trustindex verifies that the original source of the review is Google. Can't possibly recommend Shane highly enough. This is not my first experience with Shane. I've used him for my last 2 sales and would never consider ever using anyone else. The stress he saved me is far beyond what I ever expected and the results from both sales I was blown away by. They far exceced my expectations netherlone his support and compassion in a hard time. Shane did not only manage a result far beyond my expectations but went above and beyond in his support. I really can't possibly express my gratitude or recommendation enoughPosted on Sam O2025-10-06Trustindex verifies that the original source of the review is Google. A big thanks to Shane Donovan. Shane was a big help in selling my late parents' house. Was clear, direct and upfront. Thanks, Shane!Posted on Mitchell Kemish2025-09-30Trustindex verifies that the original source of the review is Google. ⸻ Where do I start… after nearly 10 months of trying to sell with another real estate agent, I was honestly over it. No results, no guidance, no understanding of why it wasn’t moving, just a careless approach. I reached out to Katie to see if she’d even be interested, and straight away she said, “Most definitely — we’ll get what you want and make it quick, easy, and on point.” And that’s exactly what happened. I had already moved to Queensland, only managed a couple of visits back to make some changes at the property, and then boom — within one open (and before any official marketing!) we had an offer on the table. It was close to our number but not quite. Then Shane gave me a call, walked me through a few things, and that’s what really sealed it. With his advice and proof, I knew accepting was the right move and the best choice with where the market’s at. They even went the extra mile helping out the tenants we had in there, making sure they were looked after and had somewhere new to go. Honestly, anything and everything that could’ve been done — they did it. The whole process was made smooth, easy, and stress-free. Couldn’t be happierPosted on sovath chhoung2025-09-17Trustindex verifies that the original source of the review is Google. Knowledge on the market is great. Very helpful in analysing our situation and catered to our needs. My partner & I found Shane to be very professional, warm & easy to deal with. He has exceptional communication skills & achieved a great selling price for us. We highly recommend him to anyone selling their property.Posted on Matt2025-09-13Trustindex verifies that the original source of the review is Google. Donovan sold us our house and made sure everything went down very smoothly. It certainly did ! Thanks so much guys!Posted on Errin Morton2025-09-06Trustindex verifies that the original source of the review is Google. 3rd house sold..5 stars again! . This is the 3rd property Shane has sold for us. As always, Shane is professional, honest and understands the market. He and his amazing team (particularly Tina) came up against some hurdles with our tenant yet handled it professionally. Nothing is too hard for the Donovan team! If you are looking for a team that doesn’t make it all about them (as many local agents do!) call Shane and his team!Posted on Robert Beames2025-09-05Trustindex verifies that the original source of the review is Google. Great experience. Katie has been amazing from the date we met her when inspecting the property and all the way through the process so far. Nothings ever too much trouble and she has always been there to help and answer my questions. She has definitely made this process easier!Posted on Mady Allan2025-08-24Trustindex verifies that the original source of the review is Google. Fantastic experience! From the moment we met Shane, we knew he would be the person to sell our house. He didn’t give off that ‘real estate agent’ vibe where they just tell you everything you want to hear to get your business - he was honest, real and down to earth. He managed to sell our house off market with only two viewings and we got the amount of money we wanted for the house. Overall, our experience with Shane was great and made selling our house less stressful than it had to be. Highly recommend!